Our services are designed to simplify facilities management—from handling service requests and work orders to predictive maintenance and asset tracking—helping you reduce costs and improve operational efficiency.

C2R FM Smart Work Order Management automatically creates, classifies, and assigns work orders using IoT alerts, service requests, and AI predictions. It tracks every stage in real-time, integrates with inventory and assets, and monitors SLA compliance with auto-escalations. AI-driven insights optimize technician assignment, suggest solutions, and predict failures, reducing downtime and operational costs. All actions feed dashboards for performance and KPI analysis.

This is where the system becomes smart: Assign work orders based on:

• Technician skill (HVAC / Electrical / Plumbing)

• Location (nearest technician)

• Availability / workload

• Past performance (AI-based ranking)

Technician Smart Interface: Mobile app with

• WO details

• Asset history

• Checklist (dynamic based on task)

• Upload images/videos

• Spare parts usage

• Voice notes (optional AI conversion)

AI Feature:

• Suggest root cause based on history

• Recommend solution steps

• Predict repeat failures

• Suggest preventive actions

C2R FM Asset Management centralizes all asset data, including location, specifications, history, and performance. It enables Planned Preventive Maintenance (PPM) by scheduling automated maintenance tasks based on time or usage to avoid breakdowns. The system tracks maintenance activities, costs, and asset health while integrating with work orders and inventory. This ensures higher asset reliability, longer lifecycle, and optimized operational efficiency.

Planned Preventive Maintenance

PPM Schedule

• Time-based (Weekly, monthly, quarterly, yearly)

• Usage-based (runtime hours, meter readings)

• Condition-based (IoT triggers)

  Features:

• Auto-generate work orders

• Assign technicians automatically

• Checklist-based execution

• Notifications & reminders

Take control of your service agreements with Smart Contract Management in C2R FM—designed to simplify, automate, and optimize every aspect of your contracts.

Easily manage SLAs, track compliance, and automate escalations to ensure nothing is missed. With real-time monitoring, intelligent alerts, and performance insights, you can proactively meet contractual obligations and enhance service quality.

Empower your team with smarter decisions, reduce risks, and maximize contract value—all from one intelligent platform, C2R FM.